What to do during a power outage caused by a storm/tornado

911 lines are for emergency calls only.  Simple power outages, even wide spread in nature, are not considered true emergencies.   911 dispatchers contact the same local number for utilities that is listed in the phone book. 

Calling the utility department and speaking with a worker, or leaving a message is the best way to report outages.  Calling 911 to report power outages will not expedite your service.  

However, there are times when you should call 911 concerning damage to power lines during a storm or tornado.  If you see power lines down that are arcing or are on fire, especially if these lines are across structures or roadways, call 911 to report them. 

This can be a dangerous situation that needs a response from appropriate fire department personnel.  Do not hesitate to call 911 during storms or tornados to report any fire, police, or medical situation.